Regulatory Information

Who we are, how we are supervised and where to escalate.

Last updated: 31 August 2026

Firm details

  • Trading name: Sarafi Asif
  • Legal entity: Tech & Transfer Ltd, registered in England & Wales (company no. 16154472)
  • Registered office: 345 Derby Street, Bolton BL3 6LR
  • Business email: info@sarafiasif.com
  • Compliance / MLRO: compliance@sarafiasif.com

Regulatory status

Sarafi Asif is a trading name of Tech & Transfer Ltd. We provide money remittance services and are supervised for anti-money-laundering purposes under the Money Laundering Regulations 2017. We are applying to the Financial Conduct Authority for registration as a Small Payment Institution under the Payment Services Regulations 2017. We will publish our FCA firm reference number here as soon as registration is confirmed.You can check a firm's current status on the FCA Financial Services Register at register.fca.org.uk.

Until that registration is confirmed, transfers may be arranged through authorised payment institutions we work with as an agent, where that applies. We do not claim to be an FCA-authorised firm until the Register says so.

We are also registered with HM Revenue & Customs as a money service business where applicable, and with the Information Commissioner's Office as a data controller.

Customer funds

Funds you pay us are held only for as long as needed to execute your transfer. We keep customer funds separate from our own operating money, reconcile balances daily against our ledger, and only release funds to the beneficiary you nominate. Customer funds are not protected by the Financial Services Compensation Scheme (FSCS). We mitigate this through segregation, daily reconciliation and prompt settlement wherever possible.

Complaints and the Financial Ombudsman Service

If something goes wrong, please use our complaints process first. We acknowledge complaints within five business days and aim to issue a final response within eight weeks.

If you are unhappy with our final response, or eight weeks pass without one, you may refer your complaint to the Financial Ombudsman Service free of charge, normally within six months of our final response:

  • Website: financial-ombudsman.org.uk
  • Telephone: 0800 023 4567
  • Email: complaint.info@financial-ombudsman.org.uk
  • Post: Financial Ombudsman Service, Exchange Tower, London E14 9SR

Reporting fraud or concerns

Report suspected fraud to Action Fraud on 0300 123 2040 or at actionfraud.police.uk. Data protection concerns can be raised with the Information Commissioner's Office at ico.org.uk.

Related policies

Terms & Conditions · Privacy Policy · Cookie Policy · AML Statement