Last updated: 26 July 2026
Firm details
- Trading name: Sarafi Asif
- Legal entity: Tech & Transfer Ltd, registered in England & Wales
- Registered office: available on request from compliance@sarafiasif.com
- Business email: info@sarafiasif.com
- Compliance / MLRO: compliance@sarafiasif.com
Regulatory status
We operate as a money remittance business seeking registration as a Small Payment Institution (SPI) with the Financial Conduct Authority under the Payment Services Regulations 2017, and we are supervised for anti-money-laundering purposes under the Money Laundering Regulations 2017. Our firm reference number is published here once our registration is confirmed; you can always check a firm's current status on the FCA Financial Services Register at register.fca.org.uk.
We are also registered with HM Revenue & Customs as a money service business where applicable, and with the Information Commissioner's Office as a data controller.
Customer funds
Funds you pay us are held only for as long as needed to execute your transfer. We keep customer funds separate from our own operating money, reconcile balances daily against our ledger, and only release funds to the beneficiary you nominate. As a Small Payment Institution, customer funds are not protected by the Financial Services Compensation Scheme (FSCS); we mitigate this through segregation, daily reconciliation and same-day settlement wherever possible.
Complaints and the Financial Ombudsman Service
If something goes wrong, please use our complaints process first. We acknowledge complaints within five business days and aim to issue a final response within eight weeks.
If you are unhappy with our final response, or eight weeks pass without one, you may refer your complaint to the Financial Ombudsman Service free of charge, normally within six months of our final response:
- Website: financial-ombudsman.org.uk
- Telephone: 0800 023 4567
- Email: complaint.info@financial-ombudsman.org.uk
- Post: Financial Ombudsman Service, Exchange Tower, London E14 9SR
Reporting fraud or concerns
Report suspected fraud to Action Fraud on 0300 123 2040 or at actionfraud.police.uk. Data protection concerns can be raised with the Information Commissioner's Office at ico.org.uk.
Related policies
Terms & Conditions · Privacy Policy · Cookie Policy · AML Statement